The year ahead is moving fast. AI is no longer theoretical, Network APIs are edging closer to real commercial impact, and enterprise expectations around trust, identity, and intelligent engagement continue to rise. Q1 2026 is where many of these conversations begin to converge — and CPaaSAA […]
The communications ecosystem is moving into a more execution-driven phase. AI, Network APIs, and new engagement models are no longer abstract topics — they are shaping real product decisions, real partnerships, and real go-to-market strategies. As this happens, the way the industry collaborates is maturing too. […]
The Inner Circle is our monthly, member-only webinar where CPaaSAA’s Analyst Members share the latest research, market signals, and ideas shaping the future of communications. Last week, Andrew Collinson took members on a fast-paced tour through the State of CPaaS 2025 report — highlighting where the […]
Last month, at CASA25 in Amsterdam, more than 120 members and industry leaders gathered to explore the next era of communications — where AI, APIs, and real-world outcomes converge. Among the standout participants was Crexendo, the company behind the Netsapiens platform, who brought a powerful message […]
So this is a reflection. Over the past week, I’ve been revisiting all the CASA25 recordings — the 27 sessions we turned into blogs — and they’re honestly awesome. Watching them back reminded me just how much energy, honesty, and collaboration filled those days in Amsterdam. […]
The Communications Platforms as a Service (CPaaS) market, worth $32bn in 2025, could grow 3x to as much as $100bn by 2030. The demand and supply side conditions are remarkably favourable, but the path to the fastest growthfuture is neither automatic nor guaranteed. Growth will depend on how well the industry integrates AI, accelerates […]
The Evolution of CPaaS, Network APIs, and AI Into One Stack Over the past three years, CPaaSAA has charted the industry’s shift from siloed communications tools to programmable, interoperable platforms. We’ve supported the rise of CPaaS, embraced the potential of network APIs, and championed foundational standards […]
📅 Mark your calendar for June 26 – The second session of The Inner Circle is just around the corner, and you won’t want to miss it. If you’re working in or around messaging, block the hour now. Billions are at stake, and the landscape is […]
“We weren’t calling it CPaaS—but we were building it the whole time.” That’s how Mike Stowe, Senior Director of Developer Marketing at RingCentral, opened our latest CPaaSAA Talk—explaining why RingCentral joined the Alliance two years ago. At the time, RingCentral wasn’t positioned as a CPaaS player. […]
In the latest CPaaSAA Talk, Rob Kurver hosted industry veterans Jon Brinton from Crexendo and Jorgen Bjorkner from iotcomms.io to discuss innovation in enterprise communications, CPaaS, and the evolving industry landscape. The Biggest Shift in Communications Jon Brinton, who leads the NetSapiens platform at Crexendo, highlighted […]