To make sure your company’s successes are considered in our research, blogs and publications, please contribute your real-life examples to our Case Directory. Here’s why you should, and how you can do that. A key goal for CPaaSAA is to promote the best new examples of […]
CPaaSAA is working with Sandbox Industries to explore new technologies and startups shaping the future of Intelligent Engagement. Through collaborative experimentation, ecosystem partnerships, and venture initiatives, we aim to accelerate real-world innovation across the communications industry. While preparing our upcoming pre-MWC tapas and cocktails evening, I […]
Why the Industry Must Shift to Intelligent Engagement A Conversation with Neelam Sandhu, CMO of Vonage Last week on CPaaSAA Talk, I sat down with Neelam Sandhu, CMO of Vonage, for a conversation that felt refreshingly grounded. This wasn’t a glossy AI showcase. It was a […]
What are CPaaS and Intelligent Engagement players doing, and what do they want and need, to make Network APIs fly? A preview of and opportunity to participate in our Q1 research on Network APIs (such as Mobile No. Verify, SIM Swap, and Quality on Demand). This article […]
MWC Doha was a first. Not just another regional edition of a global event, but the first Mobile World Congress hosted in Qatar — and that mattered. I was honored to moderate this Network APIs panel on such an international stage, with a distinguished audience that […]
Insights from This Week’s The Inner Circle on Network APIs and the 2026 Inflection Point The Inner Circle is CPaaSAA’s members-only monthly webinar series, where our analyst team and invited advisory partners share insights, frameworks, and practical guidance to help members navigate what’s next — and […]
Executive summary (for the impatient) The Unthinkable Lab event in London, organized by TelecomTV with Andrew Collinson and Dean Bubley, made one thing unmistakably clear: Network APIs will not unlock value on their own — but combined with agentic AI, they could finally become meaningful. Across […]
The year ahead is moving fast. AI is no longer theoretical, Network APIs are edging closer to real commercial impact, and enterprise expectations around trust, identity, and intelligent engagement continue to rise. Q1 2026 is where many of these conversations begin to converge — and CPaaSAA […]
Insights from This Week’s The Inner Circle With Simon-Kucher The Inner Circle is CPaaSAA’s members-only monthly webinar series, where our analyst team and invited advisory partners share insights, frameworks, and practical guidance to help members accelerate results. Each session goes deep — discussion, Q&A, models, examples, […]
November 2025 has delivered another milestone for the Network API ecosystem — this time in one of the world’s most complex and competitive markets. Vonage, a CPaaSAA Accelerate Member and part of Ericsson, has become the first to commercially launch Silent Authentication and SIM Swap across […]