What We Saw, What We Said, and Where CPaaS Goes Next ITW 2025 wrapped just days ago, but the energy in National Harbor is still pulsing. With over 6,000 delegates and 2,000+ companies onsite, the Gaylord turned into a living map of global connectivity – and […]
In the latest CPaaSAA Talk, Rob Kurver hosted industry veterans Jon Brinton from Crexendo and Jorgen Bjorkner from iotcomms.io to discuss innovation in enterprise communications, CPaaS, and the evolving industry landscape. The Biggest Shift in Communications Jon Brinton, who leads the NetSapiens platform at Crexendo, highlighted […]
If you’re heading to ITW this May, let’s connect. From 4–7 May, over 7,000 people from across the telecom ecosystem will be under one roof at the Gaylord National Harbor — and CPaaSAA will be right in the mix. It’s the biggest week of the year […]
In today’s CPaaSAA Talk, I had the pleasure of speaking with Eddie DeCurtis, CEO of Shush, and Henry Calvert from the GSMA, about a major milestone: Shush’s Sherlock platform now supports TS.43 Release 11 from GSMA—bringing silent, SIM-based authentication into real-world deployment. This isn’t just a […]
In this insightful segment at Enterprise Connect 2025, the conversation zeroed in on a critical question: Is RCS driving the customer journey? Hosted by Robert Galop, panelists Robert Saxe (Flexcom Labs) and Lawrence Byrd (Aduna Global) offered complementary perspectives on how Rich Communication Services (RCS) has […]
In our latest CPaaSAA Talk, I sat down with Luc Cavelier from Bright Pattern and Zach Konopka from White Label Communications—two sharp minds driving the convergence of cloud communications. Luc leads EMEA for Bright Pattern, an AI-powered CCaaS player that’s not afraid to go off-cloud. Whether […]
At CPaaSAA, we don’t believe in research for research’s sake. We believe in insight that drives action, strategy, and growth. That’s why we’re proud to spotlight Connective Insight—and welcome Andrew Collinson as our Associate Research Director. A Strategic Addition to the Alliance Andrew joined us at […]
Two and a half years in, and it’s wild to think how far we’ve come. When we launched the CPaaS Acceleration Alliance, the goal wasn’t to be the biggest, loudest name out there. It was to create real momentum—for our members, and for the industry. A […]
At MWC Barcelona 2025, I had the pleasure of moderating a 12-minute “mindstorm” session at Open Gateway DevCon—short, sharp, and built to answer the #1 question we hear from developers, founders, and telcos alike: how do you make money with Network APIs? To tackle this, I […]
Over the past year, e& enterprise has made a bold move: developing its own homegrown technology stack that unifies UCaaS, CCaaS, and CPaaS into a cohesive engagement ecosystem. At the core of this strategy is EngageX, a modular, API-first platform built to power intelligent, personalized, and […]